Cancellation Policy – EM Fire Protection LLC

At EM Fire Protection LLC, we understand that scheduling conflicts or unforeseen circumstances may occasionally arise. To maintain efficient service operations and uphold our commitment to professionalism, we kindly ask all clients to review and adhere to the following cancellation policy:

  • Cancellations made more than 24 hours prior to your scheduled service will incur no fees, and any applicable deposits will be fully refunded.
  • Cancellations made within 24 hours of the scheduled appointment will result in a 50% service fee, which covers crew scheduling and preparation costs.

To avoid any inconvenience, we encourage you to notify us of cancellations as early as possible. You can manage your service appointments and cancellations by contacting our team directly through our website at emfireprotection.com or by reaching out to our customer support.

Thank you for choosing EM Fire Protection LLC—The Best Kitchen Hood & Grease Trap Cleaning in the San Francisco Peninsula! We appreciate your cooperation and understanding.

If you have any questions regarding this policy or need further assistance, please don’t hesitate to contact us.